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PERMITS

All permits or applicable certificates for any construction work should be handled by the owner or General Contractor.

LIABILITY AND INSURANCE

We carry all necessary liability insurance and everyone employed by our company on your site is covered by Worker’s Compensation Insurance. We will be using large concrete grinders and vacuums in your space during the installation. There may be small dings, dents, some scratches from our equipment on the walls by the time we finish. We recommend installing our floors prior to the final coat of paint or expect the painter to have some ‘punch list’ or touch up type work upon finish. Our work is also done with the expectation that trim goes in after we finish – up at least 3.5” from finished floor height and 1⁄4” from the wall. If there is any damage beyond this, please let us know. Your project will be assigned an on-site team leader and project leader – please reach out to them at any time. You will have their email address and phone number before we get on-site.

WHAT TO EXPECT

Best Work: Error-Free, On-Time, Every Time, requires a few things before we start working on your space. These things give our teams the tools they need to do the work.

BEFORE WE START
POLISHING AND STAINING PROJECTS
RESINOUS FLOOR COATINGS
DUST

We use the best in vacuum and HEPA filter technology available to minimize our own exposure to concrete dust, as well as keep the job as clean as possible. We will also work in a way to meet OSHA’s 2017 standard for silica dust. During all dry grinding steps, an appropriate vacuum will be connected to the grinder. There will be no ‘clouds of dust’. Inevitably, there will be traces of dust in the environment when we leave. We recommend a good cleaning or hiring a cleaning crew once we finish. We like to work Neat, Clean, and Organized – but construction is a messy business.

If you have HVAC openings to collect air and distribute to other parts of your building, we recommend you cover these while we work.

If your project requires extensive dust control measures; for example, work to be done in phases in an open area, please ask your project leader about our DUST CONTROL PACKAGE which includes additional dust control measures such as temporary enclosures and air scrubbers. We have worked in medical prototype rooms, food manufacturing, operational kitchens, and operational hospitals – we can make it work. Unless noted on your bid this additional package is over and above normal work pricing.

CHANGES TO WORK

Unless noted, the proposal is based upon one set-up and completing work in its entirety. There are additional fees if this cannot be accommodated.

If additional work is to be done while we are on-site beyond the current contract or scope, this work will be billed at the end of the project, or as part of the progress payments via change orders.

REPAIRS

Unless noted on the proposal, an estimated repair budget for the flooring is to be carried by the general contractor or owner. Repairs to concrete floors are typically unknown until the first cut is complete. These repairs may include the patching of pop-outs, cutting extrusions from concrete, cutting and filling cracks or joints, or any additional repair or prep work needed to achieve the desired finish. Unless noted otherwise, we will keep track of our time and material and bill accordingly. Please address damages with your On-Site Team Leader.

We will not laser check, or check floors with a level before beginning installation. We expect all floors to be within normal concrete standards of less than 1⁄4” difference in 10’.

WARRANTY

We offer a full 2-year warranty all-inclusive warranty on installation. This warranty is for any Dancer Concrete Design Installations of our own brand name systems including SealCraft, Treadwell, and StrongTread.

All work done to your concrete surface is a topical type treatment. We cannot change the inherent concrete characteristics of slab movement, shrinkage, cracking, curling, or scaling. Yes, concrete can move and shrink. Concrete creates a strong and durable floor, but it is not indestructible.

For work being completed with a specified manufacturer by the Architect or GC, our warranty covers our installation, and material is covered by the specified manufacturer. Our installation warranty is up to what is required under that agreement, typically 1-year.

CARE AND MAINTENANCE

We seal the floor upon completion. The floor will be finished when we leave the job-site. If construction will continue after we leave, we recommend the installation of a protective board, such as Ram Board. All continuing care and maintenance is the responsibility of the end-user. Care and Maintenance instructions will be provided upon completion and can also be found on our website under ‘Resources.’ We also offer floor buffing, conditioning, and re-sealing treatments. No need to replace your floor. We can ‘refresh’ them.

PAYMENT
Private Client

We accept checks, cash, and all major credit cards.

General Contractor & Facilities Work.

All new general contractors that would like to pay with terms, please contact your project leader, or send a purchase order.